About the Company
What does it mean to work with Alter Ego SA?
Alter Ego SA is founded on the tenants of securing opportunities for South Africa’s young
professionals, establishing authentic relationships with consumers, and caring about the quality of
our work.
We provide holistic branding and marketing solutions to clients across South Africa. From creating
marketing strategies to organising activations and sales campaigns, Alter Ego SA prides itself on
meeting its clients’ needs to delight their target consumers at every possible touchpoint.
Working with Alter Ego SA means you get access to the mentorship, work opportunities, and social capital you need to take your career to the next level. In return, we expect dedication, sincere care for the quality of your work, and initiative.
Stick with us and give us your best, and we’ll return the favour. #JoinTheAESAMovement
About the Role
The specific duties of an Operations Manager include formulating strategy, improving performance, procuring staff resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we'll trust you to help us remain compliant, efficient, and profitable during the course of business. Additionally, you'll display a proven ability to develop and maintain an environment of trust and diversity and inclusion within your team. Your ultimate responsibility is to increase operational efficiency.
This role has the following objectives:
-- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organisation.
-- Develop, implement, and maintain quality assurance protocols.
--Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organisation's internal capacity.
--Actively pursue strategic and operational objectives.
--Ensure operational activities remain on time and within a defined budget.
--Track staffing requirements, hiring new employees or promoters as
needed.
--Oversee accounts payable and accounts receivable departments.
Requirements
Bachelor's degree in operations management, business administration, or related field
Proven experience in an operations management position
Strong budget development and oversight skills
Excellent ability to delegate responsibilities while maintaining organisational control of branch operations and customer service
Highly trained in conflict management and business negotiation processes
Knowledge of general business software and aptitude to learn new applications
Proficiency in Microsoft Office (Word, Excel, Outlook); Google Drive; Asana
Should you wish to apply, please send your CV and cover letter to cv@alteregosa.com.